1. General Conditions
Welcome to Alwan Store (alwanstore.in). By accessing or purchasing from our website, you agree to be bound by these terms and conditions. We reserve the right to update or change these terms at any time.
2. Products & Services
We make every effort to display the colors and images of our cleaning products accurately. Prices and product specifications are subject to change without prior notice.
3. Orders & Payments
- All orders are subject to acceptance and availability.
- We offer 100% safe checkout with multiple encrypted payment options including UPI, Net Banking, Credit/Debit Cards, and Wallets.
4. Referral Program & Cashback Wallet Policy
- Referral Cashback: Customers can earn wallet cashback by referring friends under our active promotional offers.
- Usage: Referral Cashback Wallet Balance can be used 100% for buying any product on Alwan Store.
- Non-Transferable: Wallet balance cannot be withdrawn as physical cash, transferred to a bank account, or sent to another user’s UPI ID. It is strictly valid for store purchases only.
- Validity: Cashback credits stored in your wallet do not expire unless explicitly stated in specific promotional campaigns.
5. Shipping & Delivery
We provide fast and reliable doorstep delivery across India with safe, leak-proof packaging. Delivery times may vary depending on the customer’s location.
6. Returns & Refunds
Please refer to our Return Policy page for detailed information regarding returns, replacements, and refunds for damaged products upon delivery.
7. Contact Us
If you have any questions regarding these Terms & Conditions, please reach out to us via our Contact Us page or customer support.